Use Tasks: Monthly Subscription Service for Tasks and Tasks Pro™

Home | User list | Rules | Search | Register | Login
Announcement

Use these forums for anything specific to the Use Tasks service. For comments, feature requests and bug reports on the Tasks Pro™ and Tasks software, please post in the appropriate Crowd Favorite forum. Thank you.

Guest posting has been temporarily disabled due to spam posts. To post, simply register or log in.

Use Tasks Forums / Use Tasks: Billing Questions/Support / Account Disabled RSS  
Author
Message Pages: 1
jmastrosimone
New member
My account has been disabled for some reason.  My credit card gets billed automatically and I dont seem to have an issue with the card.  Please advise since its critical that I access my account asap.  Thanks

2009-02-11 15:27:25
   
austindev
Administrator
Hello,

Your account was disabled due to non-payment (in further looking at this, your credit card was expired).  We sent emails to you at the following date:

Auto-Suspend Notice-Invoice 11970 - 2009/02/02: 11:18:03
Auto-Suspend Notice-Invoice 11970 - 2009/02/04: 11:18:02
Auto-Suspend Notice-Invoice 11970 - 2009/02/07: 11:18:02

You can update your credit card by following the directions here:

http://www.usetasks.com/forums/viewtopic.php?id=358

Once we have received payment your account will become active within 10 minutes.


_______________________________________
Chris Kacerguis
Austin Web Development
http://www.austindev.com

2009-02-11 16:00:40
Website  
jmastrosimone
New member
The email address used to create the account is no longer valid.  Please advise.

2009-02-12 10:12:40
   
jmastrosimone
New member
Any help on this?

2009-02-15 15:03:27
   
austindev
Administrator
Hello,

I'm sorry, I thought that I had replied.  At this point because of the personal info involved, please use the support form located at:

http://www.usetasks.com/support/

We'll get you taken care of.


_______________________________________
Chris Kacerguis
Austin Web Development
http://www.austindev.com

2009-02-15 15:43:14
Website  
jmastrosimone
New member
Ive updated my credit card twice and I still dont have access.

2009-02-21 13:03:40
   
Pages: 1    
RSS feed for this topic
Powered by PunBB
Version: 1.1.5
© Copyright 2002-2004 Rickard Andersson