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Use these forums for anything specific to the Use Tasks service. For comments, feature requests and bug reports on the Tasks Pro™ and Tasks software, please post in the appropriate Crowd Favorite forum. Thank you.
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We experienced about 20 minutes of downtime this AM, due to abnormally high load on the server. We are continuing to investigate the problem to ensure that this doesn't happen again.
All system are currently up and running.
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Chris Kacerguis
Austin Web Development
http://www.austindev.com
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| 2008-05-30 01:49:08 |
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I wasn't able to use my Use Tasks account for more than 8 hours. I was getting timeout each time I tried to connect. The forum wasn't accessible either. Why didn't you react to the problems for such a long time?
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| 2008-05-30 02:08:33 |
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Problems started about midnight (29/30.05) CET (UTC+1:00).
Last edited by andrzejg (2008-05-30 09:45:42)
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| 2008-05-30 09:45:09 |
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We've also experienced difficulties reaching UseTasks, both our instance and the whole site (usetasks.com). Could it be that you've blocked certain IP addresses on your server, possibly as a result of your high load-investigation?
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| 2008-06-02 08:28:29 |
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Hello,
During the investigation we did identify several IP addresses that were abusing the service, and as such they were blocked. Could you please send your IP address to us using the support form at http://www.usetasks.com/support/
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Chris Kacerguis
Austin Web Development
http://www.austindev.com
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| 2008-06-02 09:38:11 |
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You should find my messages under the id {13359}.
Thanks, Mic
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| 2008-06-02 10:05:46 |
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Whatever you did, thank you! We're able to connect again.
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| 2008-06-03 09:35:44 |
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