On Friday I created 2 recurring tasks with slightly different recurrence settings. I checked them today and both worked exactly as expected and I now have 3 of one and 4 of the other visible.

I'm sorry that this doesn't appear to be working for you. Unfortunately I'm not sure what the issue may be. A support token might be a good way to proceed if you would wish to do a screen sharing session or similar to troubleshoot.

Mon, 23 Aug 2010 08:30:31 -0500

I know that many of our customers use this feature extensively, so I'm pretty sure it's working - at least for them.

I have created a recurring task in a test account to confirm this is working correctly and will advise after observing how it behaves over the weekend.

Fri, 20 Aug 2010 17:58:07 -0500

Thanks for taking a look.

Having marked the recurring tasks complete, as I anticipated, they no longer appear in the tree list and only return in the search page where "include completed tasks" is checked. So the only conclusion I can draw is that the tasks do no re-create themselves i.e. do not recur.

I may just as well tag the the tasks with some text and train the users to re-set the task and not mark them as complete.

Your confirmation on the first point so i can close the matter & continue with the proposed work around would be much appreciated.

cheers

Wed, 18 Aug 2010 17:49:58 -0500

I checked the log and it appears that 3 recurring tasks were successfully activated this morning for your account.

Wed, 18 Aug 2010 14:03:58 -0500

Hi again

On the "Tasks Pro™ » How Do Recurring Tasks Work?" documentation page it states:

"On the first of the month, you see only the original occurrence of the task you created. On the second, the next occurrence of the task appears (you need to configure recurring task activation for this to happen). If the task from the first hasn't been marked complete or deleted, you will see two occurrences of the task"

I subscribe to the hosted version and understand recurring task activation is already set up.
With my test daily recurring task, I do not see the next occurrence of the task on the 2nd day, instead it shows the number of days overdue.  However I set up the test when I mark it as complete there is no future task and it disappears from the tree list. I'm then required to show the completed tasks, and re-create it.

I'm happy to purchase a token if this is a user error or I need support.

many thanks

Tue, 17 Aug 2010 17:50:55 -0500

Activation is done automatically for Use Tasks accounts.

Sun, 15 Aug 2010 14:01:16 -0500

Thanks. It appears I do not have "recurring task activation" set up on the server.

How is this recurring task activation enabled on the hosted service?

Thu, 12 Aug 2010 21:24:50 -0500

That sounds like it's working as expected.

alexkingorg wrote: New tasks should appear after the due date from the previous: http://crowdfavorite.com/tasks-pro/docu ... about.html

Thu, 12 Aug 2010 08:04:10 -0500

Has a fix been found for this? I have the same problem as above. steps as follows:-

new task
date due = tomorrow
check recurring task box
recurrence every 1 day
end date 31/8/2010
save

Task is correctly saved with recurring task icon.

Then when I mark the task complete, it removes the task and no other occurrences are visible.

I am using a trial version but interested in purchasing the hosted subscription of Taskspro. URL is http://crowdfavorite.com/tasks-pro/tria ... /index.php

thanks

Thu, 12 Aug 2010 00:20:29 -0500

Thanks Lori, the server admins restarted the firewall and that appears to have fixed the issue. We will see what we can do to make sure this doesn't happen in the future.

Wed, 11 Aug 2010 16:04:29 -0500

I have sent to you via USETASKS forum mail.

Tue, 10 Aug 2010 15:28:56 -0500

Can you send us the URL of your account, along with admin login information using the Contact link at the top of the page? We'll be happy to take a look at the settings.

Tue, 10 Aug 2010 12:43:37 -0500

I spoke again to staff at fastmail.fm   They said that the attempts that are happening with my account are POP attempts an not IMAP even though I have selected IMAP.   

Can someone assist with this?

Mon, 9 Aug 2010 11:45:15 -0500

We have been successfully pulling IMAP emails from fastmail for over a year from fastmail to our UseTasks account.

We have been working with the fastmail.fm team and they cannot come up with a problem on their side.   

Since we have no access to the log attempts errors on USETASKS we have no idea what is happening.

I really need someone to check my account.   

We did not change any settings, fastmail has confirmed the setup of our mailboxes are correct.

Can anyone assist with this problem that has gone on for over a week now?

I do know that fastmail.fm a couple of days before the problem changed their IMAP server.

Our last successful imap was July 29th.   It was pulling mails every hour until then.   Also our UseTasks panel seems excessively slow at some times, probably those times it is attempting to pull mail and fails.

Lori Scott
http://dreamofachild.org
http://www.littlemiracles.org

Sun, 8 Aug 2010 10:03:07 -0500

The web site is back up now, downtime was about 6 hours. Sorry for the inconvenience.

Mon, 1 Mar 2010 10:26:46 -0600

CrowdFavorite.com website is down, so I can't download purchased Tasks Pro copy.

When the website will be up again?

Mon, 1 Mar 2010 08:39:56 -0600

I'm sorry this feature isn't working for you as expected. I would recommend experimenting a little to better understand how it works, and perhaps reading some of the other discussion threads here on this topic.

If that doesn't help, Crowd Favorite does offer premium support via phone, if you'd like to training or further discussion of how the feature works.

http://crowdfavorite.com/store/

Tue, 9 Feb 2010 09:20:33 -0600

Alex, I'm sorry, I feel like we're not communicating very well! Let me try again:

You said, "Correct, the next recurrence of the task will appear after the due date of the previous occurrence:" and also "If the task from the first hasn't been marked complete or deleted, you will see two occurrences of the task," but that is not what is happening. In the first JPG below, we see only the past due task; the next/upcoming occurrence is not shown at all.

You said, "If the task from the first hasn't been marked complete or deleted, you will see two occurrences of the task." Our problem is that when the task IS marked complete, all occurrences disappear with it as well (see JPG #2); the next/upcoming occurrence is not shown at all.

Is there perhaps a more efficient way we could communicate about this?
thanks

Mon, 8 Feb 2010 12:00:20 -0600

Correct, the next recurrence of the task will appear after the due date of the previous occurrence:

From the docs linked above:

To work around these issues, recurring tasks only show up after the previous occurrence of the task is due. Let's go back to our example:

On the first of the month, you see only the original occurrence of the task you created. On the second, the next occurrence of the task appears (you need to configure recurring task activation for this to happen). If the task from the first hasn't been marked complete or deleted, you will see two occurrences of the task.

Sun, 7 Feb 2010 00:32:32 -0600

Okay, here goes:

1) I create some a task with three subtasks that are set to "highest" priority and set to recur weekly on Mondays.

2) The task with recurring subtasks are organized as shown here:

http://pkids.org/images/tpro-recurring-1.jpg

3) As the subtasks are overdue, and I would like to clear them from my list and have them reappear later when it gets close to the next recurrence, so I click the complete task checkmark.

4) The subtask I checked as completed is removed from the list.

5) The task with recurring subtasks are now organized as shown here:

http://pkids.org/images/tpro-recurring-2.jpg

6) The subtask I clicked the checkmark button for shows up in the history section as completed, 100%.

Is this subtask completely removed from my tasks list or is it only that specific recurrence that is removed? Will the subtask show up again later in the week as being due soon or are you not allowed to complete/clear/hide recurring tasks in any fashion? Please clarify and advise.

Fri, 5 Feb 2010 12:09:17 -0600